Question 1

What payment methods do you accept?

Accepted Answer

We accept Bancontact, iDEAL, credit card, Klarna and bank transfer.

Question 2

What if a product is out of stock?

Accepted Answer

You can sign up for a notification when the product is back in stock, or contact us for alternatives.

Question 3

Can I request a quote?

Accepted Answer

Yes, for large products such as roll cages and body kits you can request a quote. These are quote items due to shipping costs.

Question 4

Are the prices including VAT?

Accepted Answer

Yes, all prices on our website include VAT.

Question 5

What are the shipping costs?

Accepted Answer

Shipping is free from €250. Not valid on quote items (roll cages & body kits). Below this amount, shipping costs €9.99.

Question 6

What is the delivery time?

Accepted Answer

Delivery time is 2-5 business days for in-stock products. Products on order may take longer.

Question 7

Do you deliver outside Belgium?

Accepted Answer

Yes, we deliver throughout Europe. Shipping costs vary by country.

Question 8

Can I track my order?

Accepted Answer

Yes, once your order is shipped you will receive a track & trace code by email.

Question 9

Can I return a product?

Accepted Answer

Yes, you have a 14-day cooling-off period after receiving your order. The product must be unused and in original packaging. Return shipping costs are always at the customer's expense.

Question 10

How do I return a product?

Accepted Answer

Contact us via the contact form or email. Please note: return shipping costs are always at the customer's expense.

Question 11

What is the warranty on products?

Accepted Answer

All products have a minimum 2-year legal warranty. Some brands offer additional warranty.

Question 12

How do I know if a product fits my car?

Accepted Answer

Use our vehicle finder to check if a product fits your car.

Question 13

Do you also offer installation?

Accepted Answer

We do not offer installation services. We recommend contacting a specialized garage for fitting.

Question 14

Are your products certified?

Accepted Answer

We only work with certified brands that meet European quality standards.

Question 15

Do I need an account to order?

Accepted Answer

No, you can order as a guest. With an account you can track your orders and checkout faster.

Question 16

How do you handle my data?

Accepted Answer

We treat your data confidentially in accordance with our privacy policy and GDPR.

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